Post-training assessment

Even if a training provider issues a certificate or qualification, NDIS providers are still responsible to make sure their workers have the capabilities required. Therefore, it is important to ask the training provider if and how training is assessed.

Not all training programs include assessment. For example, a ‘pass’ may be based on course attendance rather than a test to confirm that the learner has understood and can apply course content in practice. The method of delivering training will also influence the options and reliability of any assessment. For example, an online course in manual handling could ask the learner questions but this is not a reliable way to know how a worker would demonstrate that learning back on the job.

If you are not confident that the training provider’s assessment is a reliable indicator that the learner can demonstrate capability on the job, develop your own assessment criteria and process. You can refer to the tip sheet on Evidence for Assessing Capability and the Assessment Record template in the Supervision resources for more information. Remember that it is always good practice to seek input from NDIS participants when assessing worker capabilities. In the example of the online course in manual handling mentioned above, this may be useful for developing theoretical knowledge but will not tell you whether a learner knows how to communicate with the participant to put them at ease when supporting them.

Training for Capability: A Guide for NDIS Providers
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Training Outcomes Matrix
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Worker Capability Self-Assessment Guide and Self-Assessment Tool
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Training Selection Scoresheet
Use this scoresheet to summarise your evaluation of different training options.
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Evidence for Assessing Capability – Tip Sheet for Supervisors
This tip sheet provides examples of ways to collect the information you need to assess worker capability.
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Assessment Record template
Use or adapt this template to record training, assessment methods, evidence collected and assessment outcomes.
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