In a general support role, you could assist a person with day-to-day activities around the home such as preparing meals, cleaning or gardening. You could also be assisting a person with practical tasks such as getting to an appointment or going shopping. You will need to adapt your approach to meet the different needs of each person you support. For example, some participants may simply need transport assistance to get to where they need to go, or you might support someone who may feel anxious or needs extra encouragement to develop new skills to do things that are important to them.  

Support with day-to-day activities can be done in different settings, such as a person’s home or as part of a group activity. In all cases, it is important to find out what each individual wants and needs and deliver support that meets these individual requirements.

The Department of Social Services has further information on providing assistance with daily living.

• Providing this support is much more than simply cleaning, cooking or undertaking any other practical activity. All work in the NDIS starts with understanding the individual person, building a respectful, trusted relationship and delivering support that meets their needs and interests in developing their own ways to manage their daily activities. Check out the Framework capabilities that support the objectives for ‘Our relationship’, ‘Support me’ and ‘Be present’.
• You may need to balance competing expectations. For example, a solution to address a workplace health and safety issue might conflict with respecting participant choice and control. The role requires you to understand organisational and participant expectations and make informed decisions.
• This can be a rewarding opportunity to share your own interests and skills. For example, if you have an interest in cooking or gardening, you might enjoy supporting another person to develop their interest and skills in that activity, if that is what they want to do.
• Depending on the requirements of the role, this work can be quite physical, such as assisting a person with household duties, cleaning and gardening.

• The Department of Social Services has further information on providing assistance with daily living
• 'Every Moment Has Potential' provides a free online learning resource about Person Centred Active Support